All guides

Getting started

Inviting your team

Invite branch managers, lettings staff and accounts to Letfold, choose each person's role, and control which branches they can see.

Roles

Letfold has three internal roles:

  • Agency owner — full access including billing
  • Agency manager — can edit everything except billing
  • Agency staff — day-to-day operations, no settings access

Tenants, landlords, and contractors get their own portals (separate from staff).

Invite a user

Settings → Team → Invite user. Enter email + name + role. They get a token-signed email with a one-time link to set their password.

Per-branch access

If your plan supports multiple branches, you can restrict a staff member to a single branch. They'll only see records (properties, tenancies, agreements) that belong to that branch.

Last updated 16 Sep 2026

Need help with this? [email protected]