When your letting agent uses Letfold, you get your own sign-in: what you owe and when, your agreement, and a simple way to report a repair.
How much, how often and when the next payment is due, with every past and upcoming date.
Sent a payment? Say so in one tap, so it is matched instead of chased.
Say what needs fixing and how urgent it is, then follow it until it is done.
Download your signed agreement whenever you need it.
Gas safety, EPC, inventory and anything else your agent shares, plus a place to upload your own.
Message your agent directly, and read changes to renters' rights as they happen.
You get an email with a link to set your password.
Everything about your tenancy is on one screen.
With the urgency, so the right job is booked first.
Your letting agent invites you. If you have not had an email, ask them to send the invite again.
Yes. It is included in your agency's plan; tenants never pay for it.
Yes, any time. For an emergency such as a gas leak or flooding, always call your agent's emergency number or the National Gas Emergency line (0800 111 999) first.
The tenant portal comes from your letting agent, so you can only sign in if they use Letfold and have invited you. Rent is paid to your agent the way your tenancy says; Letfold shows what is due and lets you tell them you have paid.
Sign in with the email your agency invited. Agencies can try Letfold free for 30 days.